1. What’s New and Fixed

1.1. Q2 2026

• General

  • Brand new Responsive web interface

  • New Desktop and Mobile interface Mode

  • Light and Dark Mode

  • Two Factor Authentication — now offers a text-message (SMS) option in addition to the authenticator app. Users opt in on their own profile by ticking Use SMS for two-factor verification after entering a mobile number; on the sign-in 2FA screen they then see a Send code by SMS link beside the code boxes.

  • Kiosk Mode - allow staff to view the dashboard live - administrators control what accounts can see

  • New Active Alerts page for root and administrator accounts, with severity and status filters, row-level acknowledge and delete, and bulk actions.

  • New Security section covering ongoing penetration testing, two-factor authentication, request rate limiting, failed-login auto-blocking, the Blocked IPs list, and a geographic Threat Map.

  • New Joint Commission section for US customers, bundling a Survey Readiness dashboard, PDSA Action Plans, randomised Tracer worklists, and a one-click Evidence Export package aligned with NPSG.07.01.01 and the PI.01–03 standards.

  • New Accreditation Canada section for Canadian customers preparing for an HSO / Qmentum survey, covering all ten Required Organizational Practices: a Readiness heat map, a ROP Catalog browser, ROP-targeted PDSA Action Plans, ROP-scoped Tracers, Risk Screens for Falls / Skin Integrity / VTE / Suicide / At-home, and a printable Evidence Export.

  • New top-level Compliance and Standards section in the help groups Joint Commission, Accreditation Canada, and the Leapfrog Hospital Survey cover together for easier navigation.

  • New Leapfrog tab on the Account editor for setting account-wide observation targets and Complete / Gap status thresholds, with matching per-unit overrides on the Unit editor.

  • Leapfrog Hand Hygiene Standard updated to the 2026 Survey (carries forward verbatim from the 2024 Hand Hygiene Fact Sheet; Section 6C of Leapfrog’s 2026 Proposed Changes confirms no rule changes for 2026). Pathway logic is unchanged — Path A still requires ≥200 opportunities/unit/month and Path B still allows ≥100/unit/month when all four other domains are fully met. The shipped custom audit and the rtLeapfrog_HandHygiene report are relabeled accordingly, and the placeholder Training, Infrastructure, and Culture questions have been replaced with text drawn from the publicly stated 2026 domain requirements.

• Custom Audits and Surveys

  • Ability to take pictures on mobile devices to be included in Custom Audits and Surveys

  • Private and Public Surveys

  • Custom Response Pools including Net Promoter Score

  • Followup Flags

  • Auto Expire, Single Use Audits

  • Per-recipient Survey Invitations with tokenized URLs, optional expiry, and single-use enforcement

• Reporting

  • New and Updated Reports

  • New Excel Report Engine with full charting support

  • Native Excel Charts

  • New Custom Audits Reports

  • New Word Cloud Report

  • New P-Chart Statistical Process Control report — plots monthly compliance with centre line and upper / lower control limits, flagging each subgroup as In Control or Out of Control so improvement work can focus on real signals rather than statistical noise.

  • New Pareto Hand Hygiene report — sorts non-compliance by Moment, HCP, or Unit and overlays a cumulative-percentage line with an 80 % reference, so improvement effort can be focused on the small number of categories that drive the bulk of failures.

  • New HAI Cost-Avoidance / ROI report — translates compliance lift into a defensible dollar figure (avoided HAIs × cost, plus length-of-stay and readmission savings, minus prorated program cost), on a single executive page. Inputs are tunable per account on the new ROI Assumptions page.

  • New Word Template report (Ultimate edition) — renders live compliance data and charts into a Word (.docx) template you supply, so the layout and branding are entirely yours. Outputs Word or a PDF derived from it. Each report picks its own template from a per-account template library (download, edit in Word using {tag} and {chart:…} placeholders, then upload), and a default template ships as a starting point.

  • Most reports have been converted to support excel file format

  • Reports can now be optimized for black and white printers to improve readability

  • New Member tab on the Report editor lists every distribution list the report belongs to and lets you remove it from any one of them with a single click.

  • New Report Builder (Ultimate edition) — design your own report by picking a dataset, choosing the columns, adding an optional chart, and laying out a three-section header and footer, all with a live preview. Includes datasets for compliance, technique distribution, audit sessions, custom audits, users, facilities, units, alerts, health care providers, distribution lists, and a combined comments and notes view.

  • Report Builder now also produces Excel and Word files, adds filters and multi-column sorting, totals rows (per-column with a Grand Total and per-group subtotals), and colour-coded number columns that follow your account colour ranges. more info

  • Report Builder charts gained axis titles, a fixed value-axis range, and an above / below the table position; plus new datasets for compliance by Moment, by provider, an observer summary, and custom audit category scores. more info

  • More Report Builder datasets — Attribute / PPE Distribution, Observation Volume by Day, Session Completeness, Compliance Targets, Audit Schedule, Inter-Rater Reliability, Roles, and Auditing Devices. more info

  • Report Builder reports can now end with a settings summary — the data source, scope, period, filters, sort, and grouping — and a built report now refreshes as soon as you save it. more info

  • Report Builder PDF and Excel output now repeats the logo, header, column headings, and footer on every page, sizes the table to the page width, and starts each group on a new page. more info

• Distribution Lists

  • New Go/NoGo feature, prevents distribution lists from being sent if any of the reports are stale (failed to update)

  • Add the ability to remove a specific email from one or more distribution lists.

  • “Only Once” Guarantee ensures that distribution lists cannot send out the same list more than once

  • New Shared Report Portal for the Send Report Link Only option — recipients click a link in their email, confirm their address, then pick which reports to download from a full-page list with selection checkboxes, pagination, and a Download Selected / Download All dropdown.

  • Share links in distribution emails now honour the account’s configured Domain so recipients can open them from anywhere, instead of falling back to a local server address.

  • New Delivery Method picker on every distribution list lets you choose how each list ships its reports — by Email (the existing behaviour), over FTPS to a customer-owned file server, into a SharePoint document library via Microsoft Graph, or to any WebDAV-compatible server (Nextcloud, OpenCloud, ownCloud, Apache mod_dav, IIS WebDAV, and others). All methods honour the same schedule, the same Merge PDF / Compress ZIP options, and the same Go/No-Go readiness checks — only the destination changes.

  • Added two more secure delivery methods to the Delivery Method picker: SFTP (SSH File Transfer Protocol over port 22, with password or private-key sign-in) for the most widely supported trading-partner file-drop method, and AS2 (Applicability Statement 2, the HIPAA EDI standard) for partners that require S/MIME-signed and -encrypted messages with a Message Disposition Notification.

  • New Test Connection button on the FTPS, SharePoint, and WebDAV tabs verifies credentials before the next scheduled run, surfacing the exact error the destination returned so configuration problems can be fixed without waiting for a failed delivery. The WebDAV test actually round-trips a small marker file so it also verifies write permission, not just reachability.

  • Distribution list rows now show a small icon indicating the delivery method (envelope for Email, network-storage for FTPS, Microsoft icon for SharePoint, cloud-upload for WebDAV), with a hover tooltip showing the destination host, site, or URL.

  • New Include XML Compliance Files option on every distribution list lets you ship the account’s XML compliance files alongside, or instead of, regular reports. Turning the option on reveals a new XML tab where the specific files can be picked from the live contents of the account’s XML compliance area; the picker honours the same delivery methods, the same Compress Reports (ZIP) bundling, and the same Go/No-Go readiness checks as reports. The list page’s reports column now shows the combined count (reports + XML files) with a hover tooltip giving the breakdown.

• Email

  • updated the email templates

  • new feature to identify failed emails from organizations due to incorrect email addresses entered, policy changes, or individuals that have left the organization

  • Redesigned the Send Report Link distribution email with a modern HTML layout — blue banner, detail card with list name, send date, organization, frequency, and owner, prominent View Reports button, and an optional highlighted note from the list owner. A plain-text version with the same information is sent alongside for mail clients that do not render HTML.

  • Redesigned the Reminders screen — reminder settings are now grouped into Hand Hygiene, Audit Scheduling, and Custom Audits categories, each with its own copy-to list. Audit Scheduling adds a missed-audit email, an observer weekly digest of upcoming assignments, and a coordinator weekly summary. more info

• Auditing

  • Updates to the cp2go applications for IOS, Android, and Windows

  • A new Progressive Web Application (PWA) that can run with no network connection, and does not need to be downloaded from an app store

  • Added device-code sign-in for the cp2go Windows, Android, and Apple apps — the app shows a short code, an administrator approves the device from the Auditing Devices page, and the app signs in with no username or password typed on the device more info

  • You can now just enter your side id, for example enter hope in URL and double tap and cp2go will expand it out to https://hope.cphs.cloud

  • Refreshed the cp2go help with form-factor walkthroughs (Tablet/Desktop and Mobile) and a consolidated screenshot set more info

  • Added a printable Hand Hygiene Auditor Training walkthrough on the Documents page, covering tablet and mobile auditing, sync, and troubleshooting

  • New Import Audits workspace on the Hand Hygiene Sessions page, letting administrators upload iScrub CSV or Ministry of Health CSV files directly from the browser, queue them into the existing import engine per account, and have the source files automatically renamed so they cannot be re-imported by accident.

  • New Scheduling page under Account → Advanced for planning observation coverage by facility, unit, shift, and period — including a one-click Build a Full Schedule tool that generates a year of monthly schedules sized to each unit’s Leapfrog target more info.

  • New Audit Progress heatmap under the Audits menu, showing real-time coverage versus target for every active schedule, with pace (ahead / behind), coverage colour bands, and a My assignments filter so observers can see exactly what is still on their plate more info.

  • New Inter-Rater Reliability workspace under Account → Advanced for scheduling co-observation windows, attaching each rater’s hand-hygiene session, and computing a rate-agreement score with a per-moment breakdown to focus auditor coaching more info.

  • New Transaction Log on the Hand Hygiene Sessions row menu, showing a step-by-step record of every action the auditor took on the device while recording a session, with search, per-action filtering, and HTML / CSV / Excel export more info.

• Digital Signage more info

  • Rebuilt from the ground up.

  • Uses tokens to authenticate new screens. Tokens can be revoked at any time.

  • Manage your Lineups and Device Tokens from a single screen

  • Supports SMIL 3.0 and HTML5

• Facilities

  • New Regions feature for grouping facilities geographically (Generic, Continent, or LHIN) with optional GeoJSON boundaries shown on the dashboard map.

  • New Floors and Floor Plans with uploaded floor-plan images, drawn area polygons, measurable real-world scale, and unit-to-area assignment for on-plan compliance overlays.

• Dashboard

  • Brand new dashboard with drag and drop widgets,

  • Widgets for hand hygiene and custom audits

  • Dashboard is live

  • Filter by Facility, Unit, Date Ranges.

  • Drill down for more information on any specific widget

  • Added P-Chart, Standard Deviation, Pareto Charts, Cumulative Sums, Funnel Plots

  • Widgets for Moments 1,2,3,4 and 5.

  • Widgets for Action Distribution, Hand Hygiene Compliance, Attributes Observed, Glove Usage

  • Widgets for Rub vs Wash vs Both, Moments Radar

  • Widgets for Under Performing Units, Compliance by Facility, Best Performing Units

  • Four new ROI widgets — ROI: Net Savings, ROI: Cost Avoided by Category, ROI: Net Savings Trend, and ROI: Compliance Lift — backed by the same assumptions as the HAI Cost-Avoidance / ROI report.

  • New full-page drill-downs from the More action on the Action Distribution, Rub vs Wash vs Both, and Glove Usage widgets — each with a doughnut, summary cards, a data table, a breakdown by moment, and a print-ready export.

  • The Attributes Observed drill-down now shows a doughnut and a by-moment breakdown in place of the old line chart.

  • and dozens of others

• Integrations

  • Now supports FHIR (Fast Healthcare Interoperability Resources), an industry standard for hospitals to exchange health records and data, allowing for tighter integrations with Epic, Cerner, and other health-record platforms

  • New Notifications section with outbound subscriptions for Microsoft Teams, Slack, and any HTTPS endpoint that accepts JSON. Configured under Accounts | Advanced | Teams Integration and available to root users and account administrators. Subscriptions support per-severity and per-module filters, an in-app Send test button, an Account dropdown, an Enabled slider, a one-click URL copy button, and automatic disable after repeated delivery failures.

• Miscellaneous

  • Timezone fully implemented in the product

1.2. Q1 2026

• Users can now quickly determine which reports are assigned to distribution lists, by clicking on the action menu item in the report list.

• Added the ability to send/get mail from the command line along with the ability to clear the email queue

• Fixed an issue with two of the reports where the series all showed the same default color, making reports hard to read.

• Change to the audit session name convention more info

• Changes to the Poster Report Style A. more info

• A new Quarterly QIP report has been added to the system. more info

• Added a Distribution Summary report more info

• The ability to filter report distribution lists, by owner, distribution frequency, state, options, and distribution emails. more info

• A new system user summary report was added more info

• A new Indicators by HCP Report was added more info

• Distribution Lists are now checked to ensure there are no configuration issues before being sent out more info

• Android version of cp2go for phones and tablets upgraded to version 5.9.4. more info

• Windows version of cp2go upgraded to version 5.9.4.

• Added a new department name and department ID field for patient care areas. These new fields are included in the XML export function.

• Changes to the generic export report include new Excel output format support, along with CSV. XML output format support has been dropped. A new DataID field to be used as a key to sync with other datasets. more info

• A new Patient Care Area Summary system report has been added. more info

• Add a new Report Age icon in the Report List, you can visually see how long its been since updating.

• Users can now select any distribution lists to run by checking the check box adjacent to the distribution name and then choosing Execute Selected Distribution Lists from the action drop down menu.

• Minor updates to cp2go for Android and Windows devices. Version updated to 5.9.5.

1.3. Q4 2025

• New poster report style (D) has been added to clearPath. For more information on poster reports click here

• Added the ability for recipients of a distribution list to unscribe from the list. For more info click here.

• New version of the QIP Indicators Report - includes graph and takes thresholds and color settings from the system target feature.

• Changes to the target feature to support the thresholds metcolor,missedcolor and withincolor settings and the new within parameter.

• New FAQ section click here.

• New Report Request Policy click here.

• Fixes for the Summary of Indicator Report. Added a Total at the bottom of the report

• Certificate of Excellence now displays the proper moment names instead of 1,2,3 and 4

• Fixed an issue where users were unable to delete multiple audit sessions

• Fixed a problem where the user could not request a password reset via email

• Changed the Moment Name in the QIP by Indicator report that previously showed 1,2,3 and 4

• Device Detail screen changed the formatting on the Last Sync column and Last Seen columns to make them easier to read.

• Added the Site & Unit fields back into the report headers for all the new reports

• Fixed the issue regarding access permissions in the report list.

• Added wordwrap and auto height for the observation note comment report where the comment extended past a single line

• Fixed an issue with the Indicator by HCP report where the right margin was incorrect

• Migrated the Compliance Ranged by Unit report to the new report format. Report now supports PDF, CSV and Excel

• Added a total for Facilities in the Indicators by PCA report.

• Added a new Style B option for the Indicators by Patient Care Area Report

1.4. Q3 2025

1.4.1. Include / Exclude Facilities on Corporate Reports

Added the ability to exclude designated facilities from corporate reports with the new Include Facility in Corporate Reports checkbox. click here

1.4.2. Updated System Backups

We have updated and documented our system backups for flexibility and reliability. For more information on system backups click here

1.4.3. cp2xml Software

The new cp2xml software is a Windows based application that allows users to quickly and easily download hand hygiene compliance data from clearPath into XML format. The XML data can then be used by corporate scorecard software to integrate hand hygiene compliance with other key metric’s. For more information on cp2xml click here.

1.4.4. cp2go Auditing Software

Scan the QR Code below for your given platform to download the cp2go application.

Apple iPads and iPhones	Android Tablets and Phones
Windows Store Download	Windows Download (direct and unsigned)

1.5. Q2 2025

The major change in this release is the rebranding from mAiRiner to clearPath. Updated user interface, new logos, new functionality, new web site, new email addresses, same great support.

Note

All existing contacts, email addresses, mAiRiner web site, support emails etc will continue to work.

1.5.1. Application Interface Changes

• Main Menu Reorganization

• Web Interface style changes, updated icons and controls

1.5.2. Report Changes

• Added Excel file formats to many of the existing report styles. See report matrix for details. [1]

  • Technique Distribution (previous report style - By Technique)

  • Moment Compliance (previous report style - Type Indicator)

  • Indicator by HCP

  • Quarterly Status

  • Observer Summary

  • Year End Summary

  • Observation Notes (previously Comment Report)

  • Indicators by HCP

  • Observer Summary by Indicator

  • Indicators by Unit/Patient Care Area

  • Compliance Indicators by Month

  • Summary of Audits

  • Audit Progress Summary

  • Observation Note Frequency

  • Last Six Months

  • Last Six Quarters

  • Three Month Rolling

  • QIP Indicators Last Twelve Months

  • QIP HCP Last Twelve Months

  • Glove, Bracelets, Rings, and Nails Compliance Reports

• New Poster Report Versions

• Updated Report Type Filter Dropdown - Reports types are now organizated by Group

• New Page footers added to many of the existing reports

• Support for multiple languages in Audit Form Report

1.5.3. New Legacy Data Import File Formats

• Support for importing iscrub files

1.5.4. Auditing Software

• Rebranding of auditing application m2go to cp2go.

Note

m2go and cp2go are 100 percent compatible with each other, and can be used interchangeably with mAiRiner or clearPath backends.

1.5.5. LDAP/Active Directory Authentication

• Active Directory Support for clearPath Ultimate edition for on Premise Deployments

FootNotes

[1]

More reports will be updated to support Excel and CSV file formats in future releases.