.. include:: ../variables.rst
.. _contactus:

Contact Us
==========

.. figure:: /images/banners/hospitalbuilding.jpg
   :align: center

|br|

We are happy to help with any question about |APPNAME|. To get to
the right person as quickly as possible, please use the channel
below that best matches what you need — each goes to a different
team, so picking the right one saves the hand-off back and forth.

How to Reach Us
---------------

.. list-table::
   :widths: 25 75
   :header-rows: 1
   :align: center
   :width: 100 %

   * - If you need …
     - Contact
   * - **Technical support**
     - Email |SUPPORTEMAIL|, or the fastest route —
       :ref:`open a support ticket<openticket>` from inside
       |APPNAME| so your account details ride along with the
       request.
   * - **Sales, pricing, or a quote**
     - Email |SALESEMAIL|. See
       :ref:`Requesting a Quote<requestingaquote>` for the
       details we will need the first time around.
   * - **General information**
     - Email |INFOEMAIL| or visit |WEBSITE|.
   * - **Privacy questions**
     - Email |PRIVACY|. Our full privacy statement is also
       published in this guide.
   * - **Policy questions**
     - Email |POLICY|.
   * - **By phone**
     - |PHONENUMBER| (Eastern Time, business hours).

Our Mailing Address
-------------------

If you would prefer to reach us by post — for purchase orders,
signed contracts, or anything else that needs a physical
signature — send it to:

|SHIPPINGADDRESS|

Hours
-----

Our office is staffed Monday to Friday during Eastern Time
business hours. Emails and support tickets sent outside those
hours are picked up the next business day. For urgent issues
affecting production, note **urgent** in the subject line and our
on-call team will respond as quickly as possible.