.. include:: ../variables.rst .. _accessingclearpath: Accessing |APPNAME| =================== .. _login.url: Your URL -------- Your |APPNAME| URL is |SITEIDURL|, where ``siteid`` is your three or four digit site code. If you are not sure what your site code is, send an email to |SUPPORTEMAIL|. .. tip:: You can also open |AUDITSOFTWARE| on a phone or tablet, type just the site code in the URL bar, and double-tap --- the app expands the short code into the full address for you. .. _login.signin: Signing In ---------- .. figure:: /images/web/web.login.png :align: center |br| The sign-in screen asks for: * ``Username`` --- the account your administrator created for you. * ``Password`` --- the password you set (or received with your welcome email). Click ``Sign In`` to continue. If you have forgotten your password, click ``Forgot your password?`` under the form; see :ref:`SettingPassword` for the reset flow. If your administrator has enabled :ref:`Two-Factor Authentication` on your account, you are taken to a second screen after entering your password and asked for the six-digit code from your authenticator app. .. note:: If you enter your username and password and the sign-in prompt keeps coming back, one of the following is happening: * your account doesn't exist in |APPNAME|, * your username or password is wrong, * your account has expired, * the role your account is in is disabled or not allowing sign-ins. Contact us at |SUPPORTEMAIL| for help. Theme Toggle ^^^^^^^^^^^^ The sun/moon icon in the top-right of the sign-in page flips between light and dark themes. |APPNAME| remembers the choice on each device. .. _login.desktop.mobile: Desktop and Mobile Modes ------------------------ |APPNAME| detects the kind of device you are signing in on: * On a phone or narrow screen you land in :ref:`Mobile Mode`, a streamlined layout optimised for running audits on the go. * On a laptop, desktop, or larger tablet you land on the full :ref:`Dashboard` with the sidebar and toolbar available. Switch between the two any time from the screen-icon button in the header. .. _login.landing: Landing Page ------------ Once you're signed in, |APPNAME| takes you to the :ref:`Dashboard` --- a live view of compliance across your organisation. .. figure:: /images/lightmode/dashboard-main.png :align: center |br| From there, the sidebar on the left is your launch pad for the rest of |APPNAME|. See :ref:`menu` for a tour of every item. .. _login.signout: Signing Out ----------- Click your avatar in the bottom-left of the sidebar and choose the sign-out icon on the right. You can also close the browser tab --- |APPNAME| times out inactive sessions automatically.